{"id":3,"date":"2023-07-26T10:28:37","date_gmt":"2023-07-26T10:28:37","guid":{"rendered":"https:\/\/fpd8p2zf.dreamwp.com\/?page_id=3"},"modified":"2025-04-29T21:58:10","modified_gmt":"2025-04-29T11:58:10","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/lifetalkcounselling.com.au\/?page_id=3","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n
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Our website address is: https:\/\/lifetalkcounselling.com.au<\/strong><\/p>\n\n\n\n

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Data Collection and Storage<\/h3>\n\n\n\n

As a client of my services, your personal details, contact details and other general relevant information about your situation will be collected during the intake process, with your consent. I will retain this information in a password-protected online secure web based program, in your personal file.<\/p>\n\n\n\n

Counsellors are required to keep records of each counselling session for the purposes of monitoring treatment progression, so as I work with you I will continue to add information to your file. Your file will be stored in an online secure web based program. It is certified with ISO 27001, and this international standard recognises their commitment to ensuring the highest global security standards for healthcare data and their security, further information can be found here<\/a>. <\/p>\n\n\n\n

Only your counsellor within Life Talk Counselling can access your file. I am required under State Government legislation to keep written records for 7 (seven) years from our last session together or, if you were under 18 at the last date of contact, the file must be kept until you are 25 years of age. These notes and personal information may be viewed by you upon request.<\/p>\n<\/div>\n<\/div>\n\n\n\n

What information we collect<\/h3>\n\n\n\n

I collect Personal Information that identifies an individual. Examples of Personal Information I collect include: names, addresses, email addresses, phone numbers. I collect your Personal Information for the primary purpose of providing my services to you. <\/p>\n\n\n\n

This Personal Information is obtained in multiple ways including our website opt ins, email correspondence and my scheduling website for booking appointments. <\/p>\n\n\n\n

Contact Form<\/h3>\n\n\n\n

When you fill out my online contact us form via the website I collect your name, email and query details to enable me to contact and respond to your query. These details are not shared to any third party or used for marketing purposes.<\/p>\n\n\n\n

Confidentiality<\/h3>\n\n\n\n

As a counsellor I will not discuss your personal information or attendance details with anyone outside of Life Talk Counselling, unless you have given me your permission. The only exceptions are when:<\/p>\n\n\n\n